Server 29 Cpanel Update Failure

  • Saturday, 9th June, 2012
  • 11:26am

Apologies we did not update this yesterday the issue was quickly resolved by cpanel techs and all cpanel access was restored.  No websites were off line during this cpanel update failure - it was only cpanel affected on one server.

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Just to let you know Cpanel techs are now working on the server and are looking for a resolution.  We are in communication with them now and we will have an update shortly

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We have a brief update.  Looks like for some reason the backup drive failed to mount at 1am this morning.  And Cpanel proceeded to make backups to /  folder

/  is showing 100% usage so that would explain why the update cpanel command failed and 'broke' cpanel

We are deleting the rogue backups now in /  and will have an update shortly.

Please note all websites are working fine it is just cpanel that is not working and web host manager.  Thanks for your patience.

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We are aware of an issue with Server 29 and are working with Cpanel support to resolve.

Please note the server is up and all websites are loading correctly the issue is only with Cpanel.  You may have issues logging into cpanel at this time.

Cpanel recently announced a critical security patch which we were applying to this server and the update failed.  It appears to have 'broken' cpanel.

Technicians are working on this now and we have opened a support ticket with Cpanel support for assistance.

We will have this fixed as soon as possible.

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