XEN6 Node Unresponsive
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Monday, 15th September, 2014
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10:00am
We are aware Xen6 Node VPS Node has gone unresponsive. We are rebooting it now and will provide updates here if the downtime will exceeed 20 minutes.
We do apologise and are giving this top priority. Updates will appear below
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Monday 15 September 2014: 2.00pm
The server is back up at this time but we are monitoring it.
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Monday 15 September 2014: 1.30pm
The file system check has failed. We are trying again. Just as a precaution we are prepping a new server and will start restoring accounts from backups just as a fallback. We are deeply sorry for this hardware error and we are working as fast as we can to resolve this issue.
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Monday 15 September 2014: 1.00pm
We are still working on this and we will have an update within 30 minutes
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Monday 15 September 2014: 11.40am
Unfortunately the file system check of this server is still running.
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Monday 15 September 2014: 10.40am
Unfortunately Server 22 Shared Server has had a long uptime so the system is forcing a file system check. This is a standard linux check. The server will come back once this completes.
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Monday 15 September 2014: 10.23am
The server has been rebooted and the Virtual Machines are coming up again. We will continue to monitor this issue which will remain open until we confirm all machines are booted up again.
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Monday 15 September 2014: 10.20am
Our remote KVM connection to this server is timing out. We have opened a ticket with the data centre to have a technicnan reboot this server. We are waiting for a reply to that helpdesk ticket. We will post updates here soon.
