Wednesday, 23rd of October 2024
Summary of the Problem 13:15Web503 on our Enhance Cluster is showing RAM exhaustion. We need to double the RAM on this server. This server was on our list to upgrade during our next data centre overnight job run, but we need to do it sooner than planned due to a MySQL container incident that occurred at 12pm ...
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Tuesday 8 October 2024
Update: 11.51am - Upgrade complete and server back on line
Update 11.44am - Server being pulled from the rack for the RAM Upgrade
Summary of the Problem 10.54amNode500 on our Enhance Cluster is showing RAM exhausation. It's the first server we deployed on this system about 12 months ago and we clearly misjudged how RAM ...
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In Summary: No client is down as we do have multiple diverse circuits into the data centre. All traffic has been automatically diverted away from the failed circuit.
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Monday 26 August 11.30pmWe were alerted to an outage across a segment of our network. ...
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21 August 2024
As you may know last March when our theme had a known security vulnerability we temporarily disabled the link between your client area and your accounts on cPanel for security reasons. We fully appreciate this has caused a little extra work where clients need to access their cPanel accounts via the server link directly with a ...
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