13th Maj 2026

13 May 2026 - Improvements to WordPress Maintenance

At Big Wet Fish, we are continually improving our hosting and website management services to help keep your WordPress website secure, reliable, and performing at its best. Our WordPress Maintenance Add On has remained largely unchanged in pricing and functionality for almost ten years. As WordPress technology, security threats, and website ...
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1st Maj 2026

Customer Announcement

Important Service Update – cPanel Security IncidentThis incident relates to a global vulnerability affecting cPanel servers, which has been widely reported in the news. Millions of servers worldwide have been put at risk. If you search for “cPanel Vulnerability 2026” on google you will find extensive coverage from third party sources.We want ...
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1st Maj 2026

web609 Issues

Please read this announcement after reading this: https://manage.bigwetfish.hosting/index.php/announcements/512/cPanel-Critical-Vulnerability-Issue.html It would appear web609.bigwetfish.co.uk is one of the server affected by this vulnerability.  We are currently restoring to a new server build. Please be patient at this time and if possible ...
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1st Maj 2026

Ticket Timers Broken

Ticket Timer Notice Due to the ongoing cPanel critical vulnerability incident, we believe our third-party ticket timer system may also be affected, as it is hosted remotely and timers have stopped working. It is safe to assume their server has been imlacted here. As a result, any previously scheduled ticket timers may not trigger as expected. ...
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