25та Јули 2011

Twitter and Efficient Client Support

Hi We love all our Twitter followers - we really do! And we love you to tweet @bigwetfish so please continue to do that. We never want you to stop that. However, what we have been noticing is some clients are using Twitter for technical support.  That is fine and we will always answer Tweets but please remember we have 24/7 coverage on the ...
Повеќе
24та Јули 2011

UK Bluesquare DDoS Issues (minimal client impact)

Hello We wanted to make you aware of an issue a few hours ago. We had one client Tweet about an outage but we were unable to replicate the issue. Here is a message from Bluesquare Data Centre in Maidenhead for your information: 'At around 17:42 BST on 24/07/2011 we experienced a network outage on a portion of our network due to a massive DDoS ...
Повеќе
14та Јули 2011

UK Rackspace Maintenance this weekend

Dear Client We are pleased to announce that this weekend our new BWF cloud that we have been testing for 2 weeks is being moved to our Rackspace in Bluesquare Maidenhead.  Please see http://bwf.co/cloud for information. As part of this installation some reorganization / rearrangement of our other servers in the UK is necessary.  This will ...
Повеќе
1ул. Јули 2011

[Resolved] Server 6 Brief Issues

Server 6 in our USA data centre was unreachable for a period.  It turns out there was one abusive user on this server using nearly all the resources.  We have suspended this account and will work with this user to help them remove whatever has caused this (or recommend an upgrade to a vps or dedicated server if appropriate) Sorry for the ...
Повеќе