13 oct 2011
USA Routing Issue
**Issue Resolved at 9.48am***
Good Morning
At 9.11am we were notified that all websites hosted in the USA appeared to be down. There appears to be a routing issue that the network technicians are working on right now.
The issue appears only to be affecting those broadband suppliers who route through 'Tinet' to the USA. Those users whose ...
5 oct 2011
Server 7 Inbound DDOS attack
Post Incident Report
We wanted to take some time to explain about this morning's outage on server 7, what caused it and what we have done to make sure this does not happen again. Those people who are on server 7 will know we had similar incidents on the following dates and times:
25/07/2011 09:3315/08/2011 08:2819/08/2011 20:5705/10/2011 ...
3 oct 2011
October 2011 Offer of the Month
This month we are going back to our most popular offer that we last ran in December 2010.
Renew your account early, pay for 12 months and get an extra 3 months free (15 months for the price of 12 months)
This offer is open to all existing clients who renew their existing plan or upgrade to a higher plan. Open a support ticket at: ...
28 sept 2011
Unplanned maintenance - 28 September 1.30am
Notice Posted at 1.30am
We had routine maintenance planned for midnight where we were maintaining one of our backup servers. The tech has encountered some issues that we were not expecting and we may need to reboot some servers in a little while.
Update at 1.50am
Some servers are undergoing an fsck file system check and this is unavoidable ...
