Announcements

cpmail1.bigwetfish.co.uk server issues

  • 30th April 2026
1 May 2026, 3:00am Update Our senior team has managed to get the server running again. However, we can confirm it has been compromised, though no data has been taken. In situations like this, it is fairly standard for backdoors to be left behind, so we are taking extra precautions. We have built a new server and are currently restoring from ...
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cPanel Critical Vulnerability Issue

  • 30th April 2026
Update: Friday 1 May 1amThis is just a update.  We believe we have 7 affected servers and the team are rebuilding and restoring. Every web host is affeted by this. Links pasted below will show you this is a worldwide issue.  If you are reading this ask yourself the question  'If my server got hacked and my hosts backups were not available could ...
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Panelbackup002 server on Enhance v11 Cluster

  • 5th February 2026
The disk maxed out on this server and the Enhance v11 panel (the old version) is not allowing us to move backups.  We've deployed a new backup server and are running fresh backups. Any clients on Enhance v11 who used Panelbackup002 will see zero backups at the moment and a single backup once the initial backup run completes.  Please do not ...
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Client Announcement: Spam Experts Upgrade

  • 17th January 2026
17 January 2026 We have been a Spam Experts partner for over ten years, using this service to support clients who run cPanel based email by improving email deliverability and reliability. Our current Spam Experts Local Cloud cluster has now reached the end of its lifecycle. While the physical hardware was refreshed five years ago, the overall ...
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