6th Nov 2019
Database Issues on Multiple Servers
Good MorningLast night we had reports that one server had a MySQL database issue and the mysql would not restart. We worked through this and discovered that an update contained a bug. This was not a cPanel issue and was in fact a reported bug with MariaDB. The issue is only affecting a very small percentage of servers and we are yet unsure of ...
5th Nov 2019
German Data Racks Outage
We had a temporary 90 minute outage this morning in our German Data Centre. All servers remained on line and we were able to access via console but external networking across all our servers wre broken.The issue is now fully resolved and we are waiting to hear back from our data centre as to why this happened. We trust this data centre and it ...
16th Aug 2019
Email from our Domain Supplier
If you are reading this announcement then we will have directed you to this page after you queried an email from one of our Domain Wholesale Partners.One of our Domain Wholesale Partners (the Endurance International Group trading as Public Domain Registry) are emailing all clients directly. This email tells clients that they need to agree to ...
27th Jul 2019
Node 302 Error
Saturday 27 July 10.08amAll servers are back on line. Effectively we switched it off an on again. Something on the node was trying to take more resources than was available (something that in theory should not be possible on this type of virtualization). A reboot has fixed the issue. Apologies we did not simply reboot at 9am but we assumed ...
