9th Gen 2019
XEN102 Planned Maintenance
XEN102 Node has been experiencing sporadic crashes recently. A hardware test determined some errors in the RAM. At 11pm on 9 January 2019 we will be taking the server off line to replace the RAM. We expect maintenance to last 60 minutes (maximum) and we expect this to be a permanent resolution to this issue.Apologies for the inconvenience.
22nd Nov 2018
Maidenhead Connectivity Issues
22 November 2018 - Maidenhead Servers Outage4.47pm:Connectivity has been restored. We will let you know once we get a reason for outage from our data centre staff.4.41pm:We are aware that the data centre in Maidenhead appear to be experienting a network outage. This is affecting multiple servers and many clients. Our staff are extremely busy ...
19th Nov 2018
Server 44 Software Upgrade and Reboot
Server Name: server44.bigwetfish.co.uk
As part of our continuing efforts to keep our platform secure we need to update the software on the host node server 44 resides on and reboot the node after the update. We plan to complete this work on Tuesday 19 November 2018 between 8pm and 11pm. We do not expect there to be significant downtime and we ...
25th Oct 2018
Shared Server 26 Outage
9.20amApproximately 20 minutes ago we received reports that MySQL was down on this server. A senior system administrator is working on this now. We've had to temporarily stop Apache on the server to keep the load down while we repaired some databases. We'll have the server back on line as quickly as we can and apologise for the blip in ...
