Update on Reason for outage - 29 SeptemberUnfortunately IOMART Maidenhead have not issued a Reason for Outage yet for this incident. We have today been told the RFO document is being prepared by the IOMART headquarters in Glasgow and will not be released until next week. As stated earlier once our provider give us reasons for the outage we ...
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3.40pm:Sites are back on line. We have discovered there is a rogue account on the server that appears not to have terminated correctly. We're looking into this as the cause of Easy Apache Failing and the cause of the downtime. A senior is working on this right now but as of now all sites are loading.3.35pm:Easy Apache has failed to rebuild. ...
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Sorry for the delay in this update. The server has been back on line for a while now. We're sorry for the hardware issues and they have now been fully resolved. Total downtime was approximately 37 minutes.=======================================We are aware that server 120 appears to be having some networking issues. The server lost ping ...
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**Update 11.26am**Most reports from clients now tell us that websites are now loading but email is not working. A client who changed their Outlook settings to use the server IP instead of the hostname worked indicating that there is perhaps still a DNS lookup issue somewhere. Webmail is working and any client who needs urgent access to email ...
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