12 oct 2017
Support Interruption: 12 October 2017
Our Building Landlords are carrying out their annual 'Fire Evacuation Drill' sometime today. We are required to leave the building to participate in this drill.We are not sure what time this drill will be at. During the drill there will be no phone support, live chat support or support tickets answered. A member of management will have an ...
6 oct 2017
Data Centre Network Upgrades
We received notification that the Network Administrators in the data centre where our UK racks are located will be performing some Network Maintenance. We have pasted the full announcement below for your information but in summary the following shared servers will be ...
5 sept 2017
Server 26 Upgrade
Our Server 26 Upgrade that we emailed all clients about last week is now taking place on Wednesday 6 September at 12.01am. This is 24 hours later than originally planned.The work was rescheduled due to a delay in our data centre getting the brand new hardware on line.All other information contained in the email we sent out is still ...
25 août 2017
cPanel v66 Apache mod_userdir Bug
cPanel was pushed to 'Release' version this week and as such all servers set to automatically update were updated. Yesterday we had five clients report the same issue to us. The first client had us scratching our heads but by the second, third, fourth and fifth report we clearly knew that cPanel update had broken something. These specific ...
