5th Jul 2017
Server 14
We've been noticing over the past 2 weeks that server 14 has had above average load. We've not added any new websites to this server and it's all genuine traffic. Today though we had to temporarily suspend the 2 highest CPU users to bring the server on for everyone else. We're working with those 2 clients now to get their sites back on ...
23rd Jun 2017
WHMCS Upgrade - Completed
Overnight on 22 June into the morning of 23 June we were moving our main client billing software to a more powerful server to cope with future capacity needs and a slow down we were noticing in the admin back end. At the same time we also upgraded the software to WHMCS's latest version, upgraded to php7 and disbaled the third party stripe.com ...
18th Jun 2017
11am Monday 19 June - Memorial for victims of Grenfell Tower fire
At 10.59am UK time on Monday 19 June we will be stopping work so our staff in our offices can observe the UK silence in memory of victims of the Grenfell Tower Fire.
If you are on the phone at 10.59am you will be asked to wait and placed on a silent hold until 11.01am
If you are on live chat at 10.59am you will be asked to hold until ...
14th Jun 2017
XEN10 Node Degraded RAID Array
Update 9.00amThe array is now optimal and the reconstruct has been completed.Unit 1 (Raid10, 1142.8 GB): Optimal Physical Disk 1:0 (ST3600057SS, 6SL5QHBL0000N3273QN7): Ok Physical Disk 1:1 (ST3600057SS, 6SL5MPJ10000B32501MA): Ok Physical Disk 1:2 (ST3600057SS, 6SL5QF1Q0000B31804VP): Ok Physical Disk 1:3 (ST3600057SS, 6SL5MN070000N3261AN0): ...
