============================================17 February 2016 - 11.56am
The remote hands technicians in the data centre re-seating the drives has done the trick. The server is no longer throwing errors on boot and is back on line.We aologise for this dowtime. It could not have been predicted and the security patching was imperative to be ...
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Recently WHMCS and cPanel have released some software updates with new features. One such new feature is Single Sign On. If you have any additional contacts added to your WHMCS accounts by default Single Sign On is now turned off. This means only the primary account holder can use Single Sign On until they update the permissions of the ...
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Feburary 05 01:55All sites should now be back online. The final hurdle laid with a corrupted Cloudlinux update that was causing CageFS to lock sites out of databases. We have fixed this and all sites appear to be loading. If your site is not, please open a support ticket or email support@bigwetfish.co.uk from your registered email address and we ...
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25 December 5.00pmWe're back! We have recovered the boot partition and the user data is 100% intact. We're going to continue with the restore to the spare server just to be 100% sure and have a fall back but everything we are seeing tells us this issue is resovled. The drives are all showing as healthy and the RAID array is healthy. ...
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