As a company we have always been very fortunate and we have never attracted what we would see as an unusually high number of fraud orders. Unfortunately in the past 2 weeks we have received over 50 fraud orders with what we see as 'Suspicious Variables'. Examples of Suspicious Variables are:
Orders from parts of the world we do not have a ...
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In an effort to provide a more secure hosting experience we are trialling a new Mod Security Firewall Ruleset on Server 26.
This is working very well but there may be some false positives which we would ask you to report to us. If you see anything not working on your site just let us know we can check it.
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We are working on this now and will provide updates on this page. It will be helpful at this time if you do not open live chats or tickets and check this page. Our live chat technicians and helpdesk staff are busy working on this issue at this time and do not have any more information that is posted here.Unfortunately Server 22 has gone read ...
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5.21pm: We are aware our XEN23 Node has become unresponsive. We have requested a KVM session and a power cycle for this server and we will update you once we have access and have diagnosed the issue. We are sorry for this issue. This announcement will be updated with more information as we have it.5:34pm: Xen23 has booted back up successfully ...
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