Announcements

Server 22

  • 20th March 2015
We are working on this now and will provide updates on this page.  It will be helpful at this time if you do not open live chats or tickets and check this page.  Our live chat technicians and helpdesk staff are busy working on this issue at this time and do not have any more information that is posted here.Unfortunately Server 22 has gone read ...
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Xen23 Node

  • 20th March 2015
5.21pm: We are aware our XEN23 Node has become unresponsive.  We have requested a KVM session and a power cycle for this server and we will update you once we have access and have diagnosed the issue. We are sorry for this issue.  This announcement will be updated with more information as we have it.5:34pm: Xen23 has booted back up successfully ...
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Server 12 Emergency Maintenance

  • 19th March 2015
Due to a simple human error by one of our staff members during our routine login credential changes on our servers (for security) we are now locked out of server 12.

We need to boot this server into Single User Mode and reset the password and then bring the main server back on line.

We apologise for this unscheduled maintenance.
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Server 30

  • 16th March 2015
Mar 17 02:37:06 UTC 2015 UpdateRestore is still underway, progress has been slowed by large account transfers.Current overall process:75% accounts restored.ETA to 100%: +2 Hours.===========================Mar 16 22:35:23 UTC 2015 UpdateDue to the degradation condition of the filesystem we have begun emergency maintenance to restore the sites onto ...
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