Announcements

[Resolved] Maintenance in Maidenhead: Sunday 27 October 2013

  • 16th October 2013
This maintenance should not impact clients and is posted for information only as the entire data centre will switch over to generator power for the duration.============================================When:  Sunday 27 October 2013Where: Maidenhead Data CentreWhat: The data centre will be running from Generator Power due to essential ...
Continue reading

IMPORTANT: Paying with Card

  • 10th October 2013
Good MorningIt's Stephen here from Management.  We recently moved to STRIPE for our secure card payments and this has been a very positive move for many clients and for us.  Some clients are becoming confused and I am unsure how we can make this any clearer so I wanted to write this article to explain things.Here is the text from our ...
Continue reading

[Information] Server 12 USA Switch Off

  • 9th October 2013
Good MorningServer 12 OLD was replaced by Server 12 NEW a number of months ago and at that time we informed clients they needed to change from using the data centre provided DNS to our Cluster DNS.  We hope the clients on this server have been seeing the increased page load speeds and decreased latency from the upgrade. The new server has had ...
Continue reading

[Information] Invoice Bug

  • 7th October 2013
We just found a bug in our billing system and thanks to the growing number of clients reporting this.  If you have 'card payment' selected as your default payment method and view your unpaid invoice the 'Pay Now' button is not there.To make this 'Pay Now' button appear change to Paypal and change immediately back to 'Card Payment'We are going ...
Continue reading