Announcements

Support Delays 28 March 2012

  • 28th March 2012
Good Morning A Level 3 Technician has unfortunately called in sick this morning.  Support is reverting to how it was prior to March 2012.  You may see a slightly longer response time today on the helpdesk but it will be how it was prior to March 2012  (average of 30 minutes initial response).  Since March 2012 we have been hitting 5-10 ...
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Server 21 Issue

  • 27th March 2012
Tuesday 27 March 2012 - 12.33pm The server is now booting on the old Kernel.  It appears the server was set to update the kernel automatically which should not have happened. This was a slight misconfiguration which we have now corrected.  This explains why the issue only came to light when a reboot was needed.  The server is now back on ...
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Server 27, Server 25 and Server 21

  • 27th March 2012

**This is incorrect information***

***We are posting a new announcement shortly***

 

We are experiencing an outage on a segment of our UK Network and technicians are working on the issue as we speak.

No other servers are affected.  Updates will be posted here as soon as they are available.

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Server 18 LiteSpeed WebServer Upgrade

  • 22nd March 2012
Good Afternoon Approximately 3 hours ago we embarked on a trial of the LiteSpeed Web Server.  Please check this link for information on this: http://www.litespeedtech.com/litespeed-vs-apache.html Apache and LiteSpeed are totally interchangeable and we want to give this a good test.  We are seeing two support tickets so far this morning from ...
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