Announcements

Server 14 and Server 22 Packet Loss

  • 14th December 2011
Hello We were notified by a client of a potential issue approximately 5pm today UK time with server 14.  The client reported packet loss routing to the IP and also a resulting slow connection.  We were unable to replicate the issue at that time.  Another client on server 22 reported similar issues and again we could not replicate it. Contact ...
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Connectivity Issues to USA from UK

  • 6th December 2011
Hello This issue is out of our control as you will see when you read the entire post but we felt the need to post anyhow. We started getting support tickets telling us that our servers were down approximately an hour ago.  All were hosted on our USA rackspace and none of our UK rackspace clients have reported anything.   Only 6 clients have ...
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December 2011 Offer of the Month

  • 3rd December 2011
December 2011 Offer of the Month Remember our 'Black Friday' and 'Cyber Monday' sales in November that allowed existing clients to buy another plan at a discount - we wanted our existing clients who did not need another account but who want to show commitment to BWF by extending their hosting to get a  great deal too. In December you can renew ...
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2checkout.com not posting full amount

  • 25th November 2011
**An Update :  Thanks to Matt and the team at WHMCS for resolving this.  The issue was caused by a change made by 2checkout and this was not announced anywhere.  The WHMCS team worked to issue a patch that appears to have resolved this issue. Thanks for your patience while we worked to manually mark all invoices as fully paid.  Thanks wo ...
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