Announcements

Connectivity Issues to USA from UK

  • 6th December 2011
Hello This issue is out of our control as you will see when you read the entire post but we felt the need to post anyhow. We started getting support tickets telling us that our servers were down approximately an hour ago.  All were hosted on our USA rackspace and none of our UK rackspace clients have reported anything.   Only 6 clients have ...
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December 2011 Offer of the Month

  • 3rd December 2011
December 2011 Offer of the Month Remember our 'Black Friday' and 'Cyber Monday' sales in November that allowed existing clients to buy another plan at a discount - we wanted our existing clients who did not need another account but who want to show commitment to BWF by extending their hosting to get a  great deal too. In December you can renew ...
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2checkout.com not posting full amount

  • 25th November 2011
**An Update :  Thanks to Matt and the team at WHMCS for resolving this.  The issue was caused by a change made by 2checkout and this was not announced anywhere.  The WHMCS team worked to issue a patch that appears to have resolved this issue. Thanks for your patience while we worked to manually mark all invoices as fully paid.  Thanks wo ...
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Cloud Hypervisor Fault and failure of Auto-Failover

  • 20th November 2011
Approximately 3 hours ago Hypervisor number 2 failed and went off line.  OnApp cloud is designed with this eventuality in mind and all Virtual Machines housed on the failing hypervisor should auto failover to a spare and empty Hypervisor.  This worked for all but 4 Virtual Machines and downtime for all these VMs was seconds. The 4 that did not ...
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