Hello
We have received a handful of reports from clients who report their websites are down. All servers are up at this time and all sites are resolving for us. All these clients appear to be using Virgin Media as their home broadband suppler.
One client changed his local computer to use Google Public DNS servers instead of Virgin Media DNS ...
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This month the offer is for any clients who 'Pay Monthly' for your Shared, Reseller, VPS or Cloud Server.
Paying monthing means we charge you a little more as we have 12 paypal or credit card fees to absorb instead of 1 fee. You can already save money by switching to annual billing. It is also a hassle to have to remember to log in monthly to ...
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**Issue Resolved at 9.48am***
Good Morning
At 9.11am we were notified that all websites hosted in the USA appeared to be down. There appears to be a routing issue that the network technicians are working on right now.
The issue appears only to be affecting those broadband suppliers who route through 'Tinet' to the USA. Those users whose ...
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Post Incident Report
We wanted to take some time to explain about this morning's outage on server 7, what caused it and what we have done to make sure this does not happen again. Those people who are on server 7 will know we had similar incidents on the following dates and times:
25/07/2011 09:3315/08/2011 08:2819/08/2011 20:5705/10/2011 ...
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