14th May 2019
Shared Server 44 Outage
We are aware that there is an ongoing issue currently on server44. Our senior system admin team are working on getting it resolved. We have had to temporarily stop key services on the server to give the team chance to look into this issue.
We will update this announcement once the issue has been resolved.
We will update this announcement once the issue has been resolved.
8th May 2019
Virtual Node 136 Outage
7.15am:The issue should now be resolved completely by around 9.30am. If you encounter any issues after this time, we recommend opening a ticket or jumping on live chat to talk with our team. We appreciate your extended patience.6.00am:Our senior team is still working on this failing server. As a precaution we are restoring the websites from ...
2nd May 2019
Server 22 Continuous Load Issues
We are aware that server 22 had had higher than usual load recently. We're going to start moving 50% of users off that server to give it a little more breathing room. The server itself does not have any more accounts than our average across our fleet but the unusual mix of user needs is causing load. One user was also suspended whose site ...
1st Fev 2019
XEN126 - Outage
Final Update: We swapped the failed drive (keeping the server online) and the array has rebuilt. The array is now optimal:
--------------------------------------------------------------------------DG Arr Row EID:Slot DID Type State BT Size PDC PI SED DS3 FSpace--------------------------------------------------------------------------0 - - - - ...
