1st May 2026

web609 Issues

Please read this announcement after reading this: https://manage.bigwetfish.hosting/index.php/announcements/512/cPanel-Critical-Vulnerability-Issue.html It would appear web609.bigwetfish.co.uk is one of the server affected by this vulnerability.  We are currently restoring to a new server build. Please be patient at this time and if possible ...
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1st May 2026

Ticket Timers Broken

Ticket Timer Notice Due to the ongoing cPanel critical vulnerability incident, we believe our third-party ticket timer system may also be affected, as it is hosted remotely and timers have stopped working. It is safe to assume their server has been imlacted here. As a result, any previously scheduled ticket timers may not trigger as expected. ...
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1st May 2026

server814 server issues

1 May 2026 3am UpdateThe new server has been built and the restore has completed 74 out of 75 accounts.  Once the restore completes we will remove the temporary IP and add the new IP to the server and being the sites back on line   Please read this announcement after reading ...
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30th Apr 2026

cpmail1.bigwetfish.co.uk server issues

1 May 2026, 3:00am Update Our senior team has managed to get the server running again. However, we can confirm it has been compromised, though no data has been taken. In situations like this, it is fairly standard for backdoors to be left behind, so we are taking extra precautions. We have built a new server and are currently restoring from ...
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