In an effort to provide a more secure hosting experience we are trialling a new Mod Security Firewall Ruleset on Server 26.
This is working very well but there may be some false positives which we would ask you to report to us. If you see anything not working on your site just let us know we can check it.
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We are working on this now and will provide updates on this page. It will be helpful at this time if you do not open live chats or tickets and check this page. Our live chat technicians and helpdesk staff are busy working on this issue at this time and do not have any more information that is posted here.Unfortunately Server 22 has gone read ...
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5.21pm: We are aware our XEN23 Node has become unresponsive. We have requested a KVM session and a power cycle for this server and we will update you once we have access and have diagnosed the issue. We are sorry for this issue. This announcement will be updated with more information as we have it.5:34pm: Xen23 has booted back up successfully ...
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Due to a simple human error by one of our staff members during our routine login credential changes on our servers (for security) we are now locked out of server 12.
We need to boot this server into Single User Mode and reset the password and then bring the main server back on line.
