We need to upgrade php version on Server 6,21 and 23 as the version in use is 'End of Life' and no longer secure.There is the potential that any websites using OLDER scripts may break after this upgrade. If this is the case we STRONGLY advise you to upgrade your scripts but if you cannot or need more time just open a ticket and we can move ...
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Good DayWe trust this message finds you well. We already provide true 24/7 helpdesk support with an average response time of 10 minutes office hours and 30 minutes at all other times.We have been working hard behind the scenes to recruit some new staff with a view to giving 10 minute or less ticket response times 24/7 as well as true 24/7 ...
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Unfortunatley Server 26 is displaying the same symptoms as it did yesterday and we have asked the data centre staff to troubleshoot what we now believe to be a firmware issue.We apologise for the additional downtime today.Just an update at 7pm. The server is not booting up. Something is clearly up with this server and the data centre ...
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At approximately 5pm server 26 appeared to be off line. We assumed there was an issue with the server requiring a simple reboot. We attempted to enter the server via the IPMI connction but it was timing out. We therefore asked the data centre to perform a reboot on the server. The reboot was completed and yet again IPMI was ...
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