15th Nov 2013
[Resolved] Packet Loss in Maidstone Kent Data Centre
8.53pmThis ddos attack has been mitigated and we are contnuing to monitor. The system administrators will react immediately if there is another issue. ======================================8.26pmWe are currently experiencing severe packet loss in all servers located in the Hostdime UK Facility. System administrators are working on ...
14th Nov 2013
RFO (Reason for Outage): VPS5 Node
At approximately 8.25pm this evening our monitoring system alerted us to the fact VPS5 Node was off line. We immediately checked this and discovered the node had rebooted (we did not issue a reboot request). As the node had more than a years solid uptime the operating system forced a FSCK (file system check) on the primary partition. ...
3rd Nov 2013
Cpanel 11.40 - Recommended Update Settings
**Note: The date we mention below came from another server company our remote tech company work for too. We are unable to confirm this with Cpanel but we assume it is accurate so are posting anyhowImportant Information for VPS Clients Running CpanelcPanel is releasing 11.40 on Monday November 4th, 2013 with several significant changes ...
2nd Nov 2013
Invoice Emails Sent in Error
HelloYesterday we made the final switch from using 2Checkout to using Stripe for our card payments. During this switch WHMCS automatically reassigned any invoices with '2checkout' as a payment method to 'Stripe' as a payment method. Today our system unfortunately has sent an email to 689 clients who have unpaid invoices in their ...
