Hi FolksWe wanted to apologise if you are on a free trial and your account was suspended. Here is how we usually do free trials:
Client places an order and we tell them not to pay
We mark the invoice as not due until 30 days later
We set the product not to suspend for 30 days
Everything works fine! until last week where we updated ...
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===================================4 April 2013: 9.20amThe data centre technicians have confirmed this was caused by a DDOS attack in the data centre. This DDOS has now been mitigated and all services they confirmed are back up. If you are seeing anything else let us know but our Nagios Service Monitor is showing as 'No Alerts' at ...
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HelloIf we suspended your account today we do apologise. This only affects clients with overdue invoices or those in a free trial. Here's what happened:
We regularly get clients with unpaid invoices asking for an extension. We try to accommodate within reason by using the 'Do Not Suspend Until' option where we set a date ...
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Easter Sale for Existing Clients** To sign up open a helpdesk ticket by using the Support Link on our website - Offer Ends Midnight Easter Tuesday **This Easter we want to give something for existing clients who can commit to remain with us - if you have the cash and plan to stay with us anyhow then this weekend offer can save you a lot of ...
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