This announcement is in response to this email we received from the Cpanel TeamThe small number of servers who we have contacted the Cpanel Team about in the past 6 months are having their root passwords reset by us and clients will be contacted.Everyone else - if we do not contact you this morning then you are not affected by this but we still ...
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As you know at midnight last night all clients were moved to BWF Hosting Ltd and Bigwetfish became a trading name. We also now need to charge 20% on all invoices.For the next 24 hours (until 6pm on Friday 8 February 2013) we will in essence ‘pay your vat’ on renewals. Whilst your invoice will include 20% (VAT Rate) we will reduce the cost ...
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An update: 5pm
This issue was resolved over an hour ago. Unfortunately we had to suspend a user on this shared server as his one hosting account was causing server load to spike into the high 30's. We will not unsuspend this account as we need to think of the other users on this occasion and we will be making a backup available to this user. ...
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As many of you will know Paypal UK (@paypaluk) have had major issues today. For us it means that although you may have paid us and we have received the money your invoice looks to be unpaid in your client area.We have been manually adding these payments to prevent any delay in our clients getting their services.The issue will be ongoing as once ...
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