5.49pmIomart in Maidenhead have told us they are working with Cisco to address this fault. They still suggest this is affecting the majority of flows out of their data centre but we are not seeing this and our racks appear to be online (despite having a brief blip earlier).
5.45pmIt would appear all our servers in our racks are back. Speaking ...
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Early morning on Saturday 7 March 2020 our senior technical team were working at replacing our main server we use for client management. This was routine maintenance as part of our regular server retirement and replacement programme. The team had built and secured the server on 28 February 2020 in preparation for this switchover.Unfortunately ...
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Friday 8 November 2019 - 4.00pmServer 30 has 30 more accounts to restore. Server 18 we are now processing the final wave of accounts manually and as these are the largest accounts on the server they are taking some time. We're sorry once again for this hardware failure. Thanks to everyone for your extended patience.Friday 8 November 2019 - ...
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Good MorningLast night we had reports that one server had a MySQL database issue and the mysql would not restart. We worked through this and discovered that an update contained a bug. This was not a cPanel issue and was in fact a reported bug with MariaDB. The issue is only affecting a very small percentage of servers and we are yet unsure of ...
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