18 Ian 2017
IOMART Maidenhead Emergency Maintenance
We just received this notice from IOMART our data centre partners in Maidenhead. It should be a non service impacting event but we're posting this for transparency - this is happening overnight tonight. We received this norification at 4.30pm today.===============================Maidenhead (DC5) Emergency Core Router MaintenanceAs part of our ...
6 Ian 2017
123 REG DNS Issues
Our support chat has normalized now and it appears sites using 123-REG DNS are back. We suggest affected clients reach out to 123-REG to determine the reason===========================================We're seeing a large number of clients on live chat and on our helpdesk reporting that their websites are down. The common demoninator between ...
2 Ian 2017
Server 42 Hardware Issues
=========================================We've completed this work and now testing the websites. Any lingering issues please open a helpdesk ticket and a member of our team will work to resolve for you. We thank all clients for your patience while we replaced this failing hardware. =========================================As all clients on ...
2 Ian 2017
Server 36 Reboot
================================================The server is back on line and we are monitoring services starting back up again. We apologise for this outage and thank you once again for your patience.================================================Our monitoring of server 36 was showing the server as having a lot of hung processes and in the ...
