**This thread contains live updates of this outage as it happened so read from the bottom up to get the events in chronological order**
Saturday 17 August 2013 - 8.00amThe null route to the IP being DDOS'd was lifted shgortly after midnight and the DDOS attack seems to have stopped. We therefore do not need to implement our contingency plan ...
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We wish to announce that with immediate effect we are making three small changes to our affiliate scheme.
Credit is available immediately as account credit - just open a helpdesk ticket and ask us to move your affiliate balance to your account as credit.
Cash Payouts will only be made to UK Bank Accounts moving forward with a 60 day lead ...
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We need to upgrade php version on Server 6,21 and 23 as the version in use is 'End of Life' and no longer secure.There is the potential that any websites using OLDER scripts may break after this upgrade. If this is the case we STRONGLY advise you to upgrade your scripts but if you cannot or need more time just open a ticket and we can move ...
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Good DayWe trust this message finds you well. We already provide true 24/7 helpdesk support with an average response time of 10 minutes office hours and 30 minutes at all other times.We have been working hard behind the scenes to recruit some new staff with a view to giving 10 minute or less ticket response times 24/7 as well as true 24/7 ...
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